PackMyApp Documentation

Connect A Tenant

Link PackMyApp to Microsoft Intune, understand prerequisites, and confirm a healthy connection.

Settings And Tenants Audience: Customer Access: Tier dependent

Connect A Tenant

What This Page Covers

Use this flow to bind the correct Microsoft tenant to your current customer context.

Prerequisites

  • You are signed in.
  • You know the intended customer context.
  • Your tier supports the tenant scenario you need.

Click Path

  1. Open Settings.
  2. In left menu, click Tenant Connection.
  3. Review current status text.
  4. Click tenant connection/test action.
  5. Complete Microsoft authorization with intended account.
  6. Return to PackMyApp and click test action again.

Success Criteria

  • Tenant status is healthy.
  • The active tenant is the one you intended.
  • Deploy and updates no longer show context mismatch.

Common Mistakes

  • Authorizing with the wrong Microsoft account.
  • Connecting tenant before confirming active customer workspace.
  • Retrying deploy actions before re-testing tenant health.

Expected Result

  • Tenant connection is active and healthy.
  • Deploy and update flows can proceed in the intended tenant context.

If It Fails

  1. Run Settings > Health first.
  2. Confirm active customer context in Customer Workspace.
  3. If link is stale/wrong, use Disconnect tenant link and reconnect cleanly.
  4. Re-run tenant test before any deployment retry.

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