PackMyApp Documentation

Dashboard And Catalog Basics

Use the dashboard, browse the catalog, and move from discovery to deployment preparation.

Workspace And Deployment Audience: Customer Access: Public

Dashboard And Catalog Basics

Prerequisites

  • You are signed in.
  • Tenant and customer context are already checked in Settings.

Click Path

  1. Open App.

  2. Start on Dashboard and review action cards.

  3. Use the My Apps dashboard action card when you want to jump directly to already deployed apps.

  4. Click Catalog tab when you want to browse the full catalog.

  5. Use search field or browse category sections.

  6. Open app detail panel only after confirming customer/tenant context.

Expected Result

  • You identify what needs attention now.
  • You can select the right app for next action.
  • You can jump from Dashboard into My Apps and see deployed apps grouped in the correct platform context.
  • You can distinguish deployed app entries correctly when the same app name exists across Windows, macOS, iOS, or Android surfaces.
  • You know where to use Intune Insights export profiles for role-based reporting (Current view, Ops, Security, Compliance).
  • You can read compliance reason, last check-in health, and storage severity directly in Intune Insights before exporting or opening the Intune admin portal.
  • You can isolate high-risk slices quickly with dedicated Intune Insights filters for stale check-ins and missing encryption context.
  • You can isolate urgent storage incidents with Critical storage only (<10 GB) when you need strict device triage.
  • You can see a real-time queue status summary showing total device count and per-lane breakdown (e.g., "Total: 523 devices | 156 Stale check-in | 89 Missing encryption | 78 Critical storage | 200 Needs review").
  • You can target unresolved non-compliant devices with the Needs review Action Queue lane and Needs review only filter mode.
  • You can use the Action Queue to jump into the top triage queues in one click and read the Why now reason directly in the managed-device table.
  • You can click the Why now reason pill itself to immediately apply the matching filter lane.
  • You can use Reset triage to clear the current queue/filter context before starting a new review pass.
  • You can use Tenant health score (0-100) as an executive KPI that combines compliance, storage risk, and sync health into one immediate risk signal, and review its inline explainability breakdown to see what drives score drops.
  • You can check Snapshot age to confirm whether the current Intune dataset is fresh; if the age passes 4 hours, refresh insights before making remediation decisions.
  • You can open any device directly in the Intune admin portal using the Open in Intune button in the device detail lightbox, or the Open in Intune ↗ link that appears on hover in each device table row.
  • Intune Insights visuals are polished for clarity: KPI cards show better hierarchy, queue cards have stronger contrast, table header/row styling improves scannability, and staleness warnings are more visible.
  • Mobile users benefit from responsive card-based table layout (<480px) that avoids horizontal scrolling and keeps critical actions accessible.

If It Fails

  1. If data looks inconsistent, refresh the app workspace.
  2. If actions are blocked, re-check Settings > Subscription and Settings > Tenant Connection.
  3. If tenant context seems wrong, stop and switch via Customer Workspace or topbar Customer.
  4. If My Apps looks wrong for the selected customer, re-check active customer/tenant before updating or removing anything.

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