PackMyApp Documentation

Intune Insights: Export Profiles

Use export profiles for Ops, Security, and Compliance reporting with predictable columns and scope.

Workspace And Deployment Audience: Customer Access: Tier dependent

Intune Insights: Export Profiles

Prerequisites

  • You are signed in to PackMyApp.
  • You can open App > Intune Insights.
  • Your tier allows Intune Insights data access.

Quick Tip: Interactive KPI Cards

The Overview tab shows KPI cards at the top (Managed devices, Compliant, Non-compliant, Critical storage, Moderate storage, etc.).

Any of these cards is clickable and will instantly: - Switch you to the Devices tab - Apply the matching filter (e.g., click "Compliant" → filter shows "Compliant only" devices) - Open a KPI detail modal with current value and context - Display the filtered device list so you can review, search, or export immediately

This is faster than manually switching tabs and adjusting the filter dropdown.

Click Path

  1. Open App.
  2. Click Intune Insights.
  3. Quick filter shortcut: click any KPI card (e.g., "Compliant", "Non-compliant", "Critical storage") to jump directly to the Devices tab with that filter applied.
  4. Review the KPI detail modal for value + context, then continue with the filtered Devices view.
  5. Manual route (optional): use search/filter/sort or a preset if preferred.
  6. Optional triage shortcut: in device filters, use Stale check-in only (7+ days), Missing encryption reason, Critical storage only (<10 GB), or Needs review only before exporting.
  7. Optional triage shortcut: use the Intune Insights Action Queue cards for one-click queue targeting, or click a Why now pill in the table to apply a reason-aligned slice.
  8. Optional action: hover a device row and click Open in Intune ↗ to go directly to the Intune portal device page, or open the device detail lightbox and click Open in Intune.
  9. Optional cleanup: click Reset triage if you want to export from a neutral state without search/filter/queue context.
  10. Check Snapshot age and refresh if the indicator warns that data is older than 4 hours.
  11. Optional health check: review Tenant health score breakdown (base compliance, storage impact, sync impact) before exporting to understand score drivers.
  12. In the action row, choose Export profile: - Current view: uses your active search/filter/sort. - Ops: operational export for broad triage. - Security: focused non-compliant security export. - Compliance: focused compliance follow-up export.
  13. Optional: enable Only changes since last export.
  14. Click Export CSV.

Expected Result

  • A CSV file downloads with profile-specific scope and columns.
  • Filename includes the profile (for example ...-security-YYYY-MM-DD.csv).
  • Export status message displays clear context showing the active filter, sort mode, and queue label if applicable, for example:
  • "Exported 42 rows using Current view (Filter: Stale check-in | Sort: Risk)" when exporting from a filtered view.
  • "Exported 42 rows using Current view (Action Queue: Critical storage | Filter: Critical storage | Sort: Storage low first)" when exporting from an Action Queue lane.
  • If Only changes since last export is enabled, only rows that changed since your previous export baseline are included.
  • For profiles that require detail enrichment, export continues best-effort and warns if some device details could not be enriched.
  • The same health context shown in the UI can be exported, including compliance reason, last-sync age, and storage risk when the selected profile includes those columns.

Explainability Fields

  • Compliance Reason
  • Explains the best-known reason a device currently needs attention (Stale check-in, Missing encryption, Low storage, Needs review).
  • Last Sync Health
  • Uses the readable in-app label instead of only a raw timestamp.
  • Last Sync Days Ago
  • Helps operations teams sort and communicate device staleness without recalculating dates.
  • Storage Risk
  • Distinguishes Healthy, Moderate, and Critical storage pressure in exports.

Profile Behavior

  • Current view
  • Scope: your active search/filter/sort.
  • Typical use: ad-hoc exports exactly matching table context, including Action Queue-selected slices.
  • Status feedback: when the slice originated from Action Queue, export status explicitly includes the queue context.
  • Ops
  • Scope: all devices, sorted by highest risk.
  • Typical use: daily operational triage and disk/compliance watch with explainability fields included.
  • Security
  • Scope: non-compliant devices, sorted by risk.
  • Typical use: security remediation queue with readable compliance reasons.
  • Compliance
  • Scope: non-compliant devices, latest check-in first.
  • Typical use: compliance follow-up and owner outreach using last-sync age and compliance reason.

Mobile Experience

  • Device table renders as a responsive card-based layout on screens smaller than 480px wide.
  • Cards clearly label each field (Device, OS, Compliance, Why now, Check-in, Storage) so no context is lost.
  • All actions (Open in Intune, device detail modal, Why now filter) remain accessible without horizontal scrolling.

Stability & Performance

  • Intune Insights automatically maintains a bounded in-memory cache of device details (max 50 items, 30-minute auto-expiry).
  • Staleness indicator auto-refreshes every minute while you are on the Intune Insights tab, and cleanly stops when you navigate away.
  • Click handlers are consolidated to prevent listener accumulation during filter/sort/search updates.

If It Fails

  1. If no file downloads, check browser download blocking.
  2. If export warns about missing detail enrichment, retry after Refresh insights.
  3. If delta export returns no rows, disable Only changes since last export for a full baseline export.
  4. If Insights cannot load at all, reconnect consent via the in-app permission prompt.

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