PackMyApp Documentation

Sign-In, Access, And Tiers

Learn how Microsoft sign-in works, how access is checked, and what each tier unlocks.

Start Here Audience: Visitor, Customer Access: Public

Sign-In, Access, And Tiers

Prerequisites

  • Microsoft account used for your intended tenant/customer.
  • Access to Settings page after sign-in.
  • You know whether you are signing into a single-customer or multi-customer workspace.

Click Path

  1. On landing page, click Sign in with Microsoft.
  2. Complete Microsoft authentication and allow the PackMyApp callback window to close.
  3. Open App or Settings and confirm your name/avatar loaded correctly.
  4. Open Settings > Subscription and confirm your current tier and subscription state.
  5. Open Settings > Tenant Connection and confirm link state before any deploy or update action.
  6. If your workspace includes more than one customer, open Settings > Customer Workspace or the topbar Customer switcher and confirm active context.
  7. Open Settings > Activity Logs if you need to confirm that sign-in and recent actions were recorded.

Expected Result

  • Session is valid.
  • Your allowed features match your tier and role.
  • Tenant-dependent actions are available only when tenant is connected.
  • Customer-scoped actions point at the intended workspace before you continue.

Desktop Reference

After a successful sign-in, you land in the main PackMyApp workspace. The topbar shows your profile avatar, active customer, and navigation. The left panel shows the catalog explorer. The main area shows the Dashboard (Workspace Control Room) by default.

If It Fails

  1. If a feature is missing, verify tier includes that capability.
  2. If access changed recently, refresh Settings and sign in again.
  3. If tenant actions are blocked, reconnect tenant in the correct customer context.
  4. If the wrong customer stays active after sign-in, stop and validate Customer Workspace before deploying anything.

Next Articles